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| Why buy from Things Coffee? |
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Above all, purchasing from Things Coffee gives you peace of mind. How?
- Proven Australian business
- Things Coffee is operated by Greg Pullman, who has been manufacturing and supplying premium quality Australian coffee tampers since 2002, and since 2007 under the business name of Pullman Espresso Accessories, ABN 92 493 703 597. Thousands of coffee afficionados throughout the world have come to appreciate the quality of work and unparallelled service provided by Pullman Espresso Accessories during this time, and now this same quality and service is available through Things Coffee to coffee perfectionists looking for things other than coffee tampers.
- Local Support
- In times past, purchasing a Hottop unit in Australia was a difficult process. You had to pay US dollars into an overseas bank account and cover the currency conversion and international money transfers costs yourself. There was also the unknown factor of warranty support. At the time of writing, Things Coffee is the only company importing Hottop roasters to Australia. All our stock is held in Australia, sold by an Australian business. Furthermore, we service the 12 month return-to-base warranty supplied with each unit.
- Service
- All roasters are quality tested by the manufacturer, however for added peace of mind we perform a test roast of our own prior to dispatch. This allows us to be absolutely confident the unit is working exactly as it should, giving you the peace of mind you want to be able to unpack your new roaster and get started straight away. Note that this process may result in minor evidence of use, such as stray bean chaff or small bean fragments; rest assured your unit is brand new but has been tested to ensure it is working properly.
- FirstCrack Starter Pack
- Don't we all hate the 'Batteries not included' labels on packaging? To help you get up and running with your new roaster, every roaster we supply comes with a complimentary Things Coffee FirstCrack starter pack, designed to give you all you need to get started with roasting your own coffee. The FirstCrack starter pack includes 2x500g bags of green beans, four valved coffee storage bags to house the beans and some tips, tricks and suggested recipes for roasting on your new roaster. When supplied with a roaster, the FirstCrack starter pack also includes a roasted sample of one of the supplied beans and the settings we used to achieve it so you can see what to aim for in your own roasts. We also give you a discount coupon to put towards a future full FirstCrack Pack purchase, which consists of 1kg of green beans plus eight storage bags.
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Excellent
Through no fault of Things Coffee, my initial order could not be processed. The roaster I wanted had...
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